Natural Fitness Online Reviews in Long Beach, California
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Natural Fitness Online review in Long Beach, California: Refusing to cancel order and continuing to bill me!
This company has refused cancelling my order for months, and continue to bill my credit card even after I spoke with a customer service agent. He said my account was put on hold and I received a 50% discount from my recent shipment because I could not return the product. I then was billed for another shipment the next day! When I called back for a third time in 3 days, I got a different agent, who told me I authorized the new shipment or it couldn't have been billed! I tried to tell him that I wouldn't authorize another shipment when I had just cancelled and asked to be withdrawn from auto shipments! Basically, impossible to deal with and dishonest business practices.
- Business practices
Reason of review
Poor customer service
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